The
Order to Cash process flow starts with entering the order with a standard item
into system. When you enter an order, the item are validated in oracle
inventory, the price is calculated for the items using the pricing engine; the
availability of the items are checked and may be reserved. Once all the
required fields are entered on both the header and the lines, you can book the order.
When you click on the Book Order button, the API OEXUBOKB.pls, checks if the
order is eligible for booking. If eligible the order is booked and the order
header status would change to booked. The next step is the pick release with
which you move the items from the warehouse to the staging area. The next step
is to ship confirm, to indicate that the items are loaded on to the carrier
from the staging area. When you run Ship Confirm, the system decrements
inventory and updates sales order line status. This information is then
transferred through the AutoInvoice to Account Receivables for invoicing. Then
you sent the invoice to your customer for the items shipped and then perform
the cash management and bank reconciliations.
Order
Management receives detailed item information from the Inventory application
and price list information from the Pricing application. Orders and returns can
be entered manually or imported through an EDI, CRM, or external source. Once
in the system the order is ready to be pick released and shipped, if needed by
the Shipping application. It can then proceed through the AutoInvoice program
into the Oracle Receivables application to be invoiced. All of the accounting
information is transferred to the General Ledger by the Inventory and
Receivables applications.
The required fields to enter on the sales order header are the
customer name or number and order type. Other values such as Ship-To Address,
Bill-To Address, Shipping Method, and Price List default. The order number is
generated based on the order type. The required fields to enter on the sales
order lines are Ordered Item and Quantity. Again, based on defaulting rules and
setups in Pricing, Inventory and Shipping, the other values would default on
the sales order line.
Setup
steps for executing the Order to Cash flow with a standard item:
· Prior to order entry,
the items should be created / defined in inventory module using the master
items screen and assigned to the shipping organization. Check the
blog post for the related setups
· Add the item to the
price list or create a new price list.
· Transaction Type must
be defined
· Document Sequence
must be assigned to the document category.
· Customers must be
defined
· Salespersons must be
defined
· Shipping Roles should
be granted to the user.
· Ensure that the items
are available in your shipping sub inventory or perform miscellaneous
transactions to augment the same.
Following are some useful related links:
Check the blog
post on queries involved in Order management
Check the blog post for Order management setups
Check the blog post for Order management setups
Order to Cash flow with tables involved in various stages:
Order to Cash flow with statuses at various stages:
All possible flow statuses of the order/line:
• OE_ORDER_HEADERS_ALL.flow_status_code: Order Header
(Entered) àBooked Order (Booked) à Closed Order (Closed)
• OE_ORDER_LINES_ALL.flow_status_code: Order Line
(Entered) à Booked Order (Awaiting Shipping) à Pick
Released(Picked/Staged) à Ship Confirmed (Shipped) à INV/OM
interfaced (Fulfilled)à Close Order (Closed)
1. Enter the order header, line details
and Book it:
Responsibility:
Order Management Super User, Vision Operations (USA)
Navigate
to Orders, Returns à Sales Orders
Open the Sales Orders Window
Order Number: 66413
Open the Sales Orders Window
Order Number: 66413
2. Schedule order:
· Check if the order
lines are scheduled or not. If any of the order line is in BOOKED status, it
means that the order line is not yet scheduled.
· Run the Schedule
Order concurrent program to schedule the order. After the
concurrent program is scheduled the order line will move to Awaiting
Shipping status.
· Still if the order
lines do not go to Awaiting Shipping, check for any
holds on the order line/ header. Release the holds (if any) and re-run theSchedule
Order program.
· You can even schedule
the order line in the following way: Right click on the order line and progress the
line to schedule it. Check the OM
scheduling related setups
Order
tables:
OE_ORDER_LINES_ALL.visible_demand_flag:
visible_demand_flag= Yes lines will be made available
as Demanded to Planning
Shipping
tables: The shipping tables get populated after order scheduling.
WSH_DELIVERY_DETAILS.released_status:
monitors the shipping process of the order line
WSH_DELIVERY_ASSIGNMENTS:
Assigns delivery details to a delivery and/or a parent delivery detail.
Once the
order is booked from the application, following changes occur in the backend
§ OE_ORDER_HEADERS_ALL
(flow_status_code as BOOKED, booked_flag updated to Y)
§ OE_ORDER_LINES_ALL
(flow_status_code as AWAITING_SHIPPING, booked_flag updated Y)
§ Since the
order is now booked, delivery details of the order are created in
WSH_DELIVERY_DETAILS table. WSH_DELIVERY_DETAILS has delivery lines and LPNs.
OOL.line_id = WDD.source_line_id
§ These
delivery details information can been viewed form ‘Shipping Transactions Form’
and the delivery status in the application will be as ‘Ready to Release’
§ WSH_DELIVERY_DETAILS.released_status
=’R’
§ WSH_DELIVERY_DETAILS.Release_Status
can have any of the below valid values
§ WSH_DELIVERY_ASSIGNMENTS
(WDA) assigns delivery details to a delivery and/or a parent delivery detail
(LPN).
WDA.delivery_detail_id = WDD.delivery_detail_id
§ WSH_DELIVERY_ASSIGNMENTS.delivery_id
will be NULL as still pick release operation is not performed as final delivery
is not yet created.
§ At the
same time when order is booked ‘Demand interface program’ is triggered in the
background and demand of the item with specified quantity is created and these
demand information is stored in MTL_DEMAND.
MTL_DEMAND.demand_source_line = OOL.line_id
3. Pick Release the Sales Order
· Navigate to the
Shipping Transaction Form (Shipping à Transactions)
Enter
the following in the Query Manager window and click Find
From
Order Number = 66413 To Order Number = 66413
· You can find the data
in Shipping transaction screen (WSH shipping tables) only when order is
scheduled.
· On the Shipping
Transaction Form select Launch Pick Release from the Action menu and click on
GO button.
· If Auto Pick confirm
is not selected while pick release, then we have to manually do the transact
move order process. In fact pick confirm also triggers the transact move order
process in which the inventory is moved from item sub inventory to staging
area.
Order line status becomes ‘Picked’ on Order and ‘Staged/Pick Confirmed’ on Shipping Form.
Order line status becomes ‘Picked’ on Order and ‘Staged/Pick Confirmed’ on Shipping Form.
§ MTL_MATERIAL_TRANSACTIONS_TEMP
(Record gets deleted from here and gets posted to MTL_MATERIAL_TRANSACTIONS)
§ OE_ORDER_LINES_ALL.flow_status_code
=’PICKED’
§ MTL_MATERIAL_TRANSACTIONS
is updated with Sales Order Pick Transaction
MMT.trx_source_line_id
= OOL.line_id
§ MTL_TRANSACTION_ACCOUNTS
is updated with accounting information
§ WSH_DELIVERY_DETAILS.
released_status=‘Y’ (‘Released’)
§ WSH_DELIVERY_ASSIGNMENTS,
MTL_ONHAND_QUANTITIES are updated accordingly
Note: Pick Confirm step can be eliminated if ‘Auto Pick Confirm’ is
selected as ‘YES’ while performed manual pick release. If Pick release is done
through shipping transactions form and if you want to perform auto pick confirm
then picking rules setup has to be done.
4. Ship
Confirm the Sales Order
· Navigate
to the Shipping Transaction Form (Shipping à Transactions)
· Enter the
following in the Query Manager window and click Find
From Order Number = 66413 To Order Number = 66413
· On the
Shipping Transaction Form navigate to the Delivery Tab and select Ship Confirm
from the Action menu and click on GO button. Ship confirm process triggers the
Interface Trip Stops concurrent program.
o OE_ORDER_LINES_ALL.flow_status_code
=‘SHIPPED’
o WSH_DELIVERY_DETAILS.
released_status=‘C’ (‘Shipped’)
o Data from
MTL_TRANSACTIONS_INTERFACE is moved to MTL_MATERIAL_TRANACTIONS and
MTL_MATERIAL_TRANSACTIONS is updated with Sales Order Issue transaction.
o Data is deleted from
MTL_DEMAND, MTL_RESERVATIONS and WSH_NEW_DELIVERIES
o Item reduced from
MTL_ONHAND_QUANTITIES
MTL_TRANSACTION_ACCOUNTS is updated with accounting information.
Following
are the pick release status:
Table: WSH_DELIVERY_DETAILS
Column: RELEASED_STATUS
Possible Values:
B: Backordered- Line failed to be allocated in
Inventory
C: Shipped -Line has been shipped
D: Cancelled -Line is Cancelled
N: Not Ready for Release -Line is not ready to be released
R: Ready to Release: Line is ready to be released
S: Released to Warehouse: Line has been released to Inventory for processing
X: Not Applicable- Line is not applicable for Pick Release
Y: Staged- Line has been picked and staged by Inventory
C: Shipped -Line has been shipped
D: Cancelled -Line is Cancelled
N: Not Ready for Release -Line is not ready to be released
R: Ready to Release: Line is ready to be released
S: Released to Warehouse: Line has been released to Inventory for processing
X: Not Applicable- Line is not applicable for Pick Release
Y: Staged- Line has been picked and staged by Inventory
Check the blog post for the detailed pick release status
· Verify
the details on the Confirm Delivery window and click OK and close the window.
5. Run the
Interface Trip Stop – SRS Program
· The
Interface Trip Stop (ITS) will be trigger at the time of Shipping if check box
“Defer Interface” is not check. ITS can also be executed from concurrent
request.
Interface Trip Stop has two main components:
Interface Trip Stop has two main components:
1. Update
the Order Management Data (oe_order_lines_all)
2. Trigger
the Inventory Interface (to Update the Inventory tables)
· ITS
updates the following fields on oe_order_lines_all table:
· Shipped_quantity
· Shipping_quantity
· Actual_shipment_date
· Inventory
Interface will be trigger only if the first part, that means related to OM has
successfully completed and flag OE_INTERFACED_FLAG = ‘Y’ on
WSH_DELIVERY_DETAILS. If value of this flag is N/P then Inventory
Interface will never be triggered. And even if you try to submit the Inventory
Interface from SRS, delivery detail with oe_interfaced_flag =’N’ will never be
picked up.
o oe_interfaced_flag
= Y -- signifies ITS has interfaced shipping data to OM
o inv_interfaced_flag
= Y -- signifies ITS has interfaced shipping data to INV
Navigate to Shipping Interfaces window (Shipping à Interfaces à Run)
Select the Interface Trip Stop - SRS Program from the LOVs
On the parameters window enter
Mode = All
Click on the OK button and then on the Submit button:
6. Run the
Master AutoInvoice Program
Navigate to the Run AutoInvoice window, (Interfaces à AutoInvoice)
Select the AutoInvoice Master Program from the LOV
On the parameters window enter
Invoice Source = ORDER ENTRY
Default Date = Enter Today’s Date
(Low) Sales Order Number = 66413
(High) Sales Order Number = 66413
Then click OK and Submit button.
7. View the
Transaction created by the AutoInvoice Program
· Navigate
to the Additional Line Information window, (Orders, Returns àOrder
Organizer)
· On the
Find Order window, query your order number = 66413
· On the
Order Organizer window, navigate to Lines Tab and click on Actions button and
select the Additional Line information and click OK.
8. On the
Additional Line Information window, navigate to Invoices / Credit Memos Tab and
click on the Invoice Details button. This would open Transactions window, where
you can see the invoice details.
Following is an important Query which gives the joining between
SELECT ooh.order_number
,ool.line_id
,ool.ordered_quantity
,ool.shipped_quantity
,ool.invoiced_quantity
,wdd.delivery_detail_id
,wnd.delivery_id
,rctl.interface_line_attribute1
,rctl.interface_line_attribute3
,rctl.interface_line_attribute6
,rct.org_id
,rct.creation_date
,trx_number
,rctl.quantity_ordered
,rct.interface_header_context
FROM oe_order_headers_all ooh
,oe_order_lines_all ool
,wsh_delivery_details wdd
,wsh_new_deliveries wnd
,wsh_delivery_assignments wda
,ra_customer_trx_all rct
,ra_customer_trx_lines_all rctl
WHERE ooh.header_Id=ool.header_id
AND wdd.source_header_id=ooh.header_id
AND wdd.delivery_detail_Id=wda.delivery_detail_id
AND wda.delivery_id=wnd.delivery_id
AND rctl.interface_line_attribute1=to_char(ooh.order_number)
AND rctl.interface_line_attribute6=to_char(ool.line_id)
AND rctl.interface_line_attribute3=to_char(wnd.delivery_id)
AND rctl.customer_trx_id=rct.customer_trx_id
AND rct.interface_header_context='ORDER ENTRY'
O2C:
Accounting Entries:
Transaction Event
|
Debit
|
Credit
|
Module
|
Enter Sales Order
|
No Accounting Entry
|
Order Mgmt
|
|
Book Order
|
|||
Pick Release Order
|
|||
Ship goods to customer
|
Cost of Goods Sold a/c
|
Inventory a/c
|
Inventory
|
Issue Invoice
|
Receivables a/c
|
Revenue a/c
|
Receivables
|
Collecting Payment
|
Cash/Bank a/c
|
Receivables a/c
|
Receivables
|
