Oracle Order Management Recommended Setup

Setup involves several phases, including setting up other integrated applications, which include Oracle General Ledger, Oracle Receivables, and Oracle Inventory. Some setup steps are optional, depending on whether you have the integrating applications installed and whether you use the associated feature. For example, if your business supports drop shipments, you should also setup Oracle Purchasing. If you sell models and kits, setup Oracle Bills of Material and Oracle Configurator.


If you are using a multiple organization structure, your system administrator must set the parameter OM: Item Validation Organization. This enables Order Management to default code and revenue account information accurately.

Oracle Applications Implementation Wizard

If you are implementing more than one Oracle Applications product, you may want to use the Oracle Applications Implementation Wizard to coordinate your setup activities. The Implementation Wizard guides you through the setup steps for the applications you have installed, suggesting a logical sequence that satisfies cross-product implementation dependencies and reduces redundant setup steps. The Wizard also identifies steps that can be completed independently by several teams working in parallel to help you manage your implementation process most efficiently.
You can use the Implementation Wizard as a resource center to see a graphical overview of setup steps, read outline help for a setup activity, and open the appropriate setup window. You can also document your implementation, for further reference and review, by using the Wizard to record comments for each step.

Set Up Oracle Applications Technology

The setup steps in this chapter tell you how to implement the parts of Oracle Applications specific to Oracle Order Management.
The Implementation Wizard guides you through the entire Oracle Applications setup, including system administration. However, if you do not use the Wizard, you need to complete several other setup steps, including:
    • Performing system-wide setup tasks, such as configuring concurrent managers and printers
    • Managing data security, which includes setting up responsibilities to enable access to a specific set of business data and transactions, and assigning individual users to one or more of these responsibilities
Also, if your product uses Oracle Workflow, for example, to manage the approval of business documents or derive Accounting flexfield values via the Account Generator, you need to set up Oracle Workflow.

Setup Steps

Step 1

Flexfields
Define key and descriptive flexfields to capture additional information about orders and transactions.
This step is required for Key Flexfields, and optional if you plan on using the functionality surrounding Descriptive Flexfields. Several defaulting values are provided.
See: Flexfields Appendix.

Step 2

Multiple Organizations
Define multiple organizations in Oracle Inventory. This step is optional.

Step 3

Inventory Organizations
Define inventory organizations (warehouses), parameters, subinventories, and picking rules in Oracle Inventory.
You must define at least one item validation organization and at least one organization that acts as an inventory source for orders fulfilled internally. If you plan to drop ship some orders, you must also define at least one logical organization for receiving purposes. Your item validation organization can be the same as your inventory source or your logical receiving organization, but you cannot use one organization for all three purposes. See Step 5 for setting your item validation organization.
This step is required.

Step 4

Profile Options
Define profile options to specify certain implementation parameters, processing options, and system options.
This step is required.

Step 5

Parameters
Set your Order Management Parameters to validate items, enable customer relationships, and operating unit defaults.

Step 6

Invoicing
Define invoicing information, including payment terms, invoicing and accounting rules, Autoaccounting parameters, territories, and invoice sources.
This step is required if you plan on transferring invoicing information to Oracle Receivables. Several defaulting values are provided.

Step 7

Salespersons
Define information on your sales representatives.
This step is optional.

Step 8

Tax
Define tax features, such as codes, rates, exceptions, and exemptions.
This step is required.

Step 9

QuickCodes
Define QuickCodes that provide custom values for many lists of values throughout Order Management.
This step is required if you plan on creating user defined Quickcodes for utilization within Order Management. Defaulting values are provided.

Step 10

Workflow
Define order and line processing flows to meet different order and line type requirements.
This step is required.
See: Using Oracle Workflow in Oracle Order Management, Release 11i.

Step 11

Document Sequences (Order Numbering)
Define Document Sequences for automatic or manual numbering of orders.
This step is required.

Step 12

Order Import Sources
Define sources for importing orders into Order Management.
This step is required if you plan on importing orders or returns into Order Management.

Step 13

Units of Measure
Define the units of measure in which you supply items.
This step is required.

Step 14

Item Information
Define item information, including item attribute controls, categories, and statuses.
This step is required.

Step 15

Items
Define the items that you sell, as well as container items.
This step is required.

Step 16

Configurations
Define the configurations that you sell.
This step is required if you plan on generating orders or returns for configured items. Several defaulting values are provided.

Step 17

Pricing
Define price lists for each combination of item and unit of measure that you sell. Optionally, you can define pricing rules and parameters to add flexibility.
This step is required.

Step 18

Customer Classes
Define customer profile classes.
This step is required if you plan on using the functionality surrounding Customer Profiles. Several defaulting values are provided.

Step 19

Customers
Define information on your customers.
This step is required.

Step 20

Item Cross References
Define item cross references for ordering by customer part number, UPC, or any generic item number.
This step is required if you plan on using the functionality surrounding item cross referencing. Several defaulting values have been provided.
See Also

Step 21

Sourcing
Define your sourcing rules for scheduling supply chain ATP functions.
This step is optional.

Step 22

Order Management Transaction Types (Order and Line Types)
Note: Previous versions of this user's guide referred to Order Management Transaction Types as either transaction types or order or line transaction types. In an effort to distinguish between the various Oracle Transaction types available, Order Management Transaction types will now be referred to as either OM Order or Line Transaction Types.
Define Order Management transaction types to classify orders and returns. For each order type, you can assign a default price list, defaulting rules, order lines, return lines, line types, workflow assignments, payment terms, and freight terms.
Note: Order Management provides NO seeded OM transaction types. For existing Oracle Order Entry customers, Order Management will update existing Order Types to OM transaction type during the upgrade process.
This step is required.

Step 23

Cost of Goods Sold (COGS)
Set up your Cost of Goods Sold Accounting Flexfield combination (COGS Account) in Oracle Inventory.
This step is required if you plan on utilizing the functionality surrounding COGS.
See: Oracle Inventory User's Guide.

Step 24

Processing Constraints
Define processing constraints to prevent users from adding updating, deleting, splitting lines, and cancelling order or return information beyond certain points in your order cycles. Use the constraints Order Management provides, which prevent data integrity violations, or create your own.
This step is optional. Several default values for processing constraints have been defined.

Step 25

Defaulting Rules
Define defaulting rules to determine the source and prioritization for defaulting order information to reduce the amount of information you must enter manually in the Sales Orders window.
This step is optional. Several Defaulting rules and corresponding values for have been defined.

Step 26

Credit Checking
Define your credit checking rules.
This step is required if you plan on performing any type of order credit checking.

Step 27

Holds
Define automatic holds to apply to orders and returns.
This step is required if you plan on performing automatic hold for orders or returns.

Step 28

Attachments
Define standard documents to attach automatically to orders and returns.
This step is optional.

Step 29

Freight Charges and Carriers
Define freight charges and freight carriers to specify on orders.
This step is required if you plan on charging customers for freight or additional order charges.

Step 30

Shipping
Define shipping parameters in Oracle Shipping Execution.
This step is required.

Oracle Training Administration Users
Please refer to the Oracle Training Administration User's Guide for additional Order Management Setup Steps.
Oracle Process Manufacturing Users
Please refer to the Oracle Process Manufacturing User's Guide for additional Order Management Setup Steps.